Help

Use UYB with less guessing.

Quick answers for invites, writing, reveals, notifications, and safety boundaries.

Help receipt

Help receipt.

Use this page to find the next screen without explaining the whole story. The safest help starts with status, route, and device details.

KindNavigation help

Find the screen that matches what you saw.

Safe detailScreen and device

You can say where you got stuck without quoting private writing.

NextChoose one path

Start with Today, Private Write, Updates, Safety, or Feedback.

Never pastePrivate words

Leave out answers, drafts, reveal text, invite links, passwords, and codes.

screen firstsafe details onlyone next stepprivate writing stays out

This help receipt is navigation guidance only. It does not collect private journal answers, drafts, reveal text, solo notes, vent notes, invite links, passwords, one-time codes, account secrets, or safety crisis details.

Choose one

I am here because...

Pick the sentence that sounds closest. UYB will send you to one useful next step, not a lecture.

one next stepkid-clear wordingadult-safe boundariesno private text needed

This router helps you choose a screen. It does not read, collect, review, score, send, or publish private journal answers, drafts, reveal text, solo notes, vent notes, invite links, passwords, or codes.

Answer shortcuts

Tap the answer you need.

Use these shortcuts when you know the worry but do not know the right screen. Each one jumps to a plain answer or a safe route.

one tap to answerno private story neededkid and adult readablesafety stays visible

Answer shortcuts are navigation only. They do not collect private answers, drafts, reveal text, solo notes, invite links, passwords, one-time codes, account secrets, or safety crisis details.

Invite map

Which side are you on?

Use this when the link, prompt, or waiting state feels unclear. Your next step depends on whether you made the journal or received the invite.

I made the journalWrite first, share later.You can write before you share. The link is ready, but UYB has not sent it for you.Start or continue your side
Someone sent me thisJoin, choose your side, then write.Accept the private invite, choose your side label, and answer privately when you are ready.Accept only if it feels safe enough
creator can write firstrecipient chooses a sideno answer text in linksreveal waits for both

This map is only guidance. It does not send invites, expose drafts, reveal answers, notify the other person, or change the locked reveal.

First visit

Tell UYB what happened.

If the first visit feels unclear, choose the sentence that matches what you saw. You can write, wait, share, or pause without guessing.

Help pages never ask for private answers, drafts, reveal text, invite links, or another person's writing.

Stuck right now

If you are stuck right now, do this first.

Use the smallest safe check. You do not need to explain the whole relationship, paste private writing, or know the perfect screen name.

status onlyno private answers neededno invite links neededsafe to pause

This reset is navigation help only. It does not read, collect, score, summarize, send, or review private journal answers, drafts, reveal text, solo notes, vent notes, invite links, passwords, or codes.

Pause and return

What happens if you pause?

UYB is made for phone interruptions, hard feelings, and people who need to stop before they finish. Use this map when you leave, reload, lose connection, or just need time.

drafts stay privatesaved work can waitwaiting is allowedprivate writing stays separatesafety comes first

This pause map explains recovery only. It does not read private writing, send reminders, expose drafts, unlock reveals, copy solo notes, or replace real-world safety help.

When you feel lost

Use this three-step reset.

UYB works best when people can tell which space they are in before they write, wait, or share.

  1. Find your spaceUse Today for current action, Journals for history, and Private Write for solo notes.
  2. Check the statusLook for Draft saved, Side saved, Waiting, or Reveal open before deciding what to do.
  3. Use the boundaryIf the moment feels unsafe, stop the journal flow and use real-world help.
Plain words

Words UYB uses.

Use this mini glossary when a screen uses a word that sounds bigger than it needs to. These words describe app states, not judgments about anyone.

JournalA private space for one relationship

It holds the invite, questions, saved sides, waiting state, and reveals for that one connection.

Create one journal
QuestionOne shared prompt at a time

Both people answer the same prompt privately before a reveal can open.

Preview questions
DraftUnfinished words only you can see

A draft lets you leave, come back, and finish without notifying the other person.

Write privately
WaitingOne side is saved and the reveal is still locked

Waiting is not a failure. It means UYB is protecting the reveal until both sides are ready.

Understand waiting
RevealThe shared reading room

A reveal opens only after both people save. It is for reading first, not instant replies.

Read reveal guide
Private WriteA place to think without sending

Solo and Vent spaces stay outside shared reveals unless you intentionally start a new journal from a calmer thought.

Open Private Write
UpdatesStatus notes, not private writing

Updates can tell you what changed without quoting answers, drafts, reveals, solo notes, or invite links.

Understand updates
ProfileYour private guide settings

Profile changes tone, support mode, reminders, avatar, and focus without making a public page.

Open Profile
plain wordsone next actionstatus onlyno private answersno scores

This glossary explains UYB words only. It does not read, collect, summarize, send, score, or review private journal answers, drafts, reveal text, solo notes, invite links, passwords, or account secrets.

What happens after you create a journal?

  1. The journal is created.You get a private invite link. That link is how the other person joins.
  2. You can write first.You do not have to wait for them to join before starting your side.
  3. The reveal stays locked.No one reads the other side until both people save an answer.
  4. History stays in UYB.Past questions live in the journal and journey history after they start.

Common questions.

Do both people have to answer before a reveal opens?

Yes. In a paired journal, both people answer the same question privately before the reveal opens.

Can I write before the other person joins?

Yes. You can start your side first, save it, and share the invite link when you are ready.

Can I use UYB if I am not ready to share with anyone?

Yes. Use Private Write to get thoughts out first. Solo notes stay outside shared journal reveals.

Where do I see the other person's journal?

UYB does not show a separate copy of their journal. You see shared reveals only after both people save answers to the same question.

Can the other person see my draft?

No. Drafts and private reflections are for your side only. Reveals open only after both saved answers exist.

What happens if I lose connection or close the page?

UYB saves device drafts while you write and can save account-backed drafts for signed-in writing rooms.

Is UYB therapy or emergency support?

No. UYB is a private guided journaling product. It is not therapy, diagnosis, crisis monitoring, or emergency support.

Still confused?

Send product feedback without exposing private journal text.

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