Account controls should point to the right place before you send a request.
Private writing should stay private.
This page explains the product privacy posture. It is a product summary and should be reviewed by legal counsel before broad public launch.
You can ask for your data without sharing your private words.
Use this page to find the safest path for review, correction, export, deletion, sign-in help, and shared-journal questions.
Requests should describe the task, not paste journal answers, drafts, solo notes, or reveal text.
Sensitive account changes should wait until support verifies the account.
Shared journal review may need extra care because two people can have history in the same space.
This page is a product privacy guide, not legal advice, live support, an instant export, or proof that deletion already happened.
What UYB stores.
- Account identity from the sign-up provider.
- Profile preferences such as guidance style and notification choices.
- Private paired journal membership, questions, saved answers, drafts, and reflections.
- Notification events needed to show reminders and send opted-in email reminders.
What UYB does not do.
- No public feed.
- No random matching.
- No hidden parent access to private writing.
- No email reminders that include private journal text.
- No selling private journal content for advertising.
Private journal boundaries.
In a paired journal, each person writes privately first. The shared reveal opens only after both people save their side. Device drafts and private reflections are designed for the author, not for the other person.
Children and families.
UYB is designed to avoid surveillance and public child-facing social features. Before a broad child-directed launch, privacy, consent, age, and parental requirements need dedicated legal review.
How long UYB keeps different data.
Retention should be understandable before broad launch. These product rules explain what stays for account continuity, what is temporary, and what needs support review.
Sign-in identity, display name, profile preferences, and consent settings stay until the user changes them or requests deletion.
Use Profile or an account request.Pair memberships, questions, saved answers, reflections, and journal settings stay so both people can return to the same history.
Request deletion or review through account support.Device drafts stay on the user's device until submitted, cleared, or browser storage is cleared. Account drafts should clear after confirmed save.
Clear browser storage or finish the save.Notification events and email delivery status stay only as long as needed for reminders, troubleshooting, and consent records.
Change reminders from Profile.Feedback and account requests may be kept to answer, audit, and improve the product, but should not include private writing.
Use safe details only.Retention guidance is a product summary, not legal advice. UYB should never ask users to paste private answers, drafts, solo notes, or reveal text into a retention request.
Choose the privacy task.
Start with the thing you want to do. UYB should point you to the right place without asking for private writing.
Use Today, Journals, Private Write, and Profile to review what belongs to your account.
Open pathI want to change settingsUpdate preferencesUse Profile for display name, guide style, avatar, theme, reminders, and newsletter choices.
Open pathI need account helpExport or deletionUse account feedback for export, correction, deletion, or shared-journal review requests.
Open pathThis may involve dangerUse safety helpIf privacy touches danger, pressure, abuse, self-harm, or urgent risk, use real-world help first.
Open pathPrivacy requests should not include journal answers, drafts, solo notes, reveal text, invite links, passwords, one-time codes, or another person's private writing.
Control your account data.
UYB should make it clear how to view, correct, request, or remove account data without exposing private writing in a support message.
Use Today, Journey history, Private Write, and Profile to review the journal data attached to your account.
Open TodayUpdate your display name, guide style, notifications, newsletter consent, avatar, theme, and focus notes from Profile.
Edit profileAsk UYB support for an account export. Do not include private journal text in the request itself.
Request exportAsk for account deletion or specific journal review. Shared journals may need a careful support process because two people can be involved.
Request deletionSupport requests should describe the issue, not paste private journal answers, drafts, solo notes, or reveal text.
Send an account request without sending private writing.
Exports, deletion, correction, sign-in help, and shared-journal review need enough context to route safely, not the private words themselves.
Ask for a copy of account data connected to your sign-in.
Ask to delete the account or review what can be removed from shared journals.
Ask about profile, notification, newsletter, or account identity corrections.
Ask for help with Google sign-in, redirects, or finding journals after login.
- request type
- account email if needed
- journal name or invite code only if needed
- device and browser for sign-in problems
- passwords
- one-time codes
- journal answers
- draft text
- solo notes
- reveal text
- another person's private writing
- Support should verify identity before exports or deletion.
- Shared journal requests should protect both people.
- Safety concerns should use real-world help first.
Account support should route the request and verify identity. It should not ask users to paste private writing to prove what happened.